Orders are processed in the order they are received. In-stock items typically ship within a few business days. For made-to-order or limited pieces, fulfillment timelines may vary and will be noted on the product page where applicable.

Yes. Once your order has shipped, you will receive a confirmation email with tracking details.

If your order has not yet entered processing or production, we may be able to accommodate a change. Please contact us as soon as possible. Once an order has been processed, we cannot guarantee modifications or cancellations.

Yes. Many Phelicia Dell pieces are produced in small runs or limited quantities. This reflects our commitment to craftsmanship, intentional design, and exclusivity.

We strive for accurate representation. Due to lighting, screen settings, and the natural variation of materials, slight differences in tone, texture, or finish may occur.

Our collections are rooted in craftsmanship. Each piece is created with close attention to structure, material integrity, and finishing.

Shipping availability depends on destination. Available shipping options will be presented at checkout.

Duties, customs fees, and import taxes may apply depending on your country and are the responsibility of the customer unless otherwise stated.

Returns are accepted on eligible items in accordance with our Return Policy. Items must be unused, in original condition, and returned within the stated return window.

No. Made-to-order pieces, customized items, limited releases, and sale items may be final sale. These conditions will be clearly noted at purchase.

Store your item in a cool, dry place away from direct sunlight and moisture. Avoid contact with oils, perfumes, dyed fabrics, and abrasive surfaces. Each product is designed to age with character when properly cared for.

For any inquiries, please contact:

pheliciadell@phelicadell.com