We are here to assist with all inquiries related to orders, products, shipping, and returns.

At Phelicia Dell, every detail matters. Your experience with the brand should reflect the same care and intention
that defines our collections.

General Support

For assistance with orders, product questions, or shipping inquiries:

Email: pheliciadell@phelicadell.com

Wholesale and Partnerships

For retail partnerships, collaborations, press inquiries, or business opportunities:

Email: pheliciadell@phelicadell.com

Response Time

Our team aims to respond within
2 to 3 business days.

During collection releases, events, or high-volume periods, response times may be extended slightly.

Before You Contact Us

To help us assist you efficiently, please include:

• Full name
• Order number (if applicable)
• Email used at checkout
• Product name
• A brief description of your request

Areas We Can Assist With

• Order status and tracking
• Product availability
• Return requests
• Product care guidance
• Wholesale and partnership inquiries
• Press and event-related requests